Frequently Asked Questions

Everything you need to know about shopping with Lumibricks.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At Lumibricks, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we have a 1-hour window for cancellations or address changes. Please contact our support team immediately via live chat for assistance.